Privacy Policy
Last updated: July 2026
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: via contact form, we collect your name, email, practice type, and message.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
We do not use advertising or analytics tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your inquiry and provide requested services.
- To operate, secure, and maintain the site.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps — when you contact us.
- Legitimate interests — to run and secure our site and respond to inquiries.
- Legal obligation — where required by law.
4. Who we share data with
We use trusted providers (processors) acting on our instructions:
- Cloudflare — hosting, CDN, and security.
- Resend — delivery of contact-form emails.
- Google — web font delivery (Google Fonts).
- Cal.com — appointment scheduling (booking calendar only).
We do not sell or share your data for cross-context behavioral advertising.
5. International transfers
We operate from the EU and serve US clients; data may be processed in the EU and US with safeguards like SCCs.
6. Data retention
Contact-form submissions are kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
If in the EU/EEA or UK, you may access, rectify, erase, restrict, or object to processing, and request data portability. You may also complain to your local authority.
8. Your rights (California — CCPA/CPRA)
California residents: you may request data access, deletion, correction, and opt out of "sale" or "sharing." We do not sell or share data and will not discriminate for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we’ll respond within required timeframes.
10. Changes to this policy
We may update this policy. The "last updated" date reflects the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com